Terms and Conditions

The information on this website is for general information purposes only. The information is provided by Cohesion Legal Services Centre Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the use of this website. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

At Cohesion Legal Services Centre we charge for our services. Please note that there are other advisers who do not charge for their services. Places like Law Centre and Citizen’s Advice Bureaus provide free immigration advisory services even though some of these organisations might charge certain application. Cohesion Legal Services Centre works on a fixed fee basis. We will do everything we can to ensure a successful outcome for you. We will not submit an application if we do not believe your application has a good chance on success. If we have any reason to believe that your application may perhaps not be successful, we will let you know, so that you can decide whether you wish to proceed or not. If, at any stage during the process you decide not to proceed with the matter any further, we will charge a pro rata fee for the professional time we have spent on your matter up to that point, and any disbursements we have incurred. We will also charge a pro rata fee if we have commenced work on your matter, but cannot proceed further due to changes on the Immigration Rules or if you fail to produce the required documentation for your application to be completed. We do not ask for any deposits upfront. We will invoice you upon completion of the work and we have to receive full payment upon the invoice.

We are under the duty to keep your affairs confidential to our firm and we ensure that our staff do the same. If we are to release any confidential information which is unauthorised then this can lead to disciplinary action against us. The duty of confidentiality applies to information about your affairs and general information. It is likely that during the course of the work we undertake certain information may have to be disclosed to the third parties, for example, experts’ reports. We will only disclose such information having discussed the matter with you, having obtained your consent to disclose information or where we are under a professional obligation to do so.

As we are a regulated firm the OISC requires us to have Professional Indemnity Insurance (PII). The purpose of PII is to cover any compensation we may need to pay to correct a mistake or to cover any legal costs due to failure of our services which may cause, or contribute to, financial or other loss to the client.

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Our Immigration Specialist caseworkers are authorised and regulated by the Office of the Immigration Services and Commissioner.
Furthermore, the Solicitors working at Cohesion Legal Services Centre Limited are authorised and regulated by the Solicitors Regulation Authority.